Where do I mail my hair?

Sosa Wigs P.O Box 60 Addison, Texas 75001

Can I drop off my unit?

Yes, drop-offs are offered on Tuesdays only between 10 a.m. and 2 p.m. Contact us after checkout if you'd like to drop off your extensions. 

Can I pick up my unit?

No, all orders will be shipped back. 

Do I need to know my head measurements?

Yes, to ensure the correct fit, we ask clients to provide their head circumference and front-to-nape measurements.

 When will I receive my unit?

Wig constructions (hair provided by you): 10-15 business days (shipping time not included) after hair is received

Premade wig customizations: 5–10 business days (shipping time not included) after the wig is received.

Wig Revamp: 5-7 business days (shipping time not included) after the wig is received.

RTS unit purchase: 1-2 business days (shipping time not included)

Preorder unit purchase: 5-6 weeks (shipping time not included)

 Do you offer rush orders?

Unfortunately, rush orders are not offered.

Do all units come glueless?

Yes, our closure units does not require the use of glue. We add an adjustable band to all our units to assist with this.

 I’m new to wigs and would like an everyday wig. What should I go for?

A 5x5 or 6x6 closure wig.

Do you sell bundles or closures?

We plan on offering this service soon.

What size are your ready-to-ship units?

Small (21-21.5), Medium (22-22.5), and Large (23-23.5)

Do you offer wig-making classes?

Yes! Contact us to schedule a class.

Do you offer coloring classes?

We do not offer coloring classes.

 Do you offer color services?

The only color service we offer at this time is jet black.

What’s the best form of contact?

Text us at (469) 655-5918 or email us at contact@sosawigs.com.