The perfect unit takes time.

P.O. Box Shipping

Packages can be shipped to Sosa Wigs, P.O Box 60 Addison, Texas 75001

When shipping packages, notify Sosa once your shipment has been delivered.

Make sure each package is labeled with the first and last name used on the order.

Processing Time Policy

Due to the production of our products, our processing time differs for each product or service. Please refer to the description under each service or product for the processing time.

However, if more than one wig service is purchased at checkout, an additional 1-3 business days may be needed for completion. For example, if you purchased two closure wig construction services, an additional 1-3 business days may be needed on top of the initial processing time.

Shipping Time Policy

All orders will be shipped via USPS Priority Mail or UPS ground shipping. Delivery time may take up to 1–3 business days for domestic orders once they have been dispatched.

Sosa Wigs is not responsible for any third-party shipping delays.

A tracking number will be provided for orders via email once your item has been shipped.

Keep in mind that shipping time and processing time are not the same. To get an idea of when your unit will arrive, combine the processing and shipping time.

Shipping and Billing Address

If the shipping and billing address are not the same for a wig purchase, the customer will be asked for additional information to confirm the purchase—a copy of your ID and the card used to make the purchase.

Shipping Issues

Sosa Wigs is not liable for any lost, stolen, or damaged packages by delivery carriers.

No refunds will be issued for lost or stolen packages. 

Please carefully read our processing time and shipping policy. It is our customer responsibility to familiarize themselves with our policy terms and conditions before making any purchases. By making a purchase through www.sosawigs.com, you have agreed to our terms and conditions. For further questions, feel free to send an email to contact@sosawigs.com.